Shipping Policy

We currently ship to customers within the United States. Additional destinations may become available in the future.

Orders are typically processed within 1–3 business days.

Estimated delivery time is generally 5–11 business days, depending on the destination, product availability, and shipping method. During holidays or periods of high demand, delivery may take longer.

Once your order ships, you will receive a confirmation email with tracking information when available.

If your package is delayed, lost, or arrives damaged, please contact us at ascensionempire276@gmail.com, and we will work with the shipping carrier and our fulfillment partner to help resolve the issue.

Customers are responsible for providing an accurate shipping address. Luminalexa is not responsible for delays or additional costs resulting from incorrect or incomplete address information.